Privacy Policy

We’re not an ad or ad-tech company. We sell a service to people who sign up specifically for the service.

We’re a Dutch company operating under EU law. We don’t collect or handle and don’t want to collect or handle any private information except that which is required to:

  1. Deliver our website, service, and phone apps
  2. Improve our website, service, and phone apps
  3. Detect and prevent fraud, abuse, and other forms of bad behavior

For the GDPR, these uses fall under the categories of “necessary for the performance of the contract” (delivery), “legitimate interest” (improvements, fraud and abuse), and “necessary for compliance with a legal obligation” (delivery, fraud and abuse). The data we collect for these purposes will always remain in-house. We do not want to collect anybody’s private data, and the data we must collect to accomplish the goals described above we do not and will not share with third parties except as required by law (and if we’re allowed to tell you about a government disclosure we will).

Our raw website logs get deleted yearly, and frequently more often. Summaries of logs and other derived information (things like “this account was fraudulent”) may get saved longer than that.

We may have analytics cookies from Google which have their own privacy policies and disclosures.

If you are not paying us then your account will get scrubbed every month or so and become essentially indistinguishable from a brand new/never used account. If you are paying us, then we have to keep some of your information around in order to comply with tax laws, even after you stop paying us.

We’ll only send you email if you signed up for it. We hate spam even more than you do.

As the Triple Pat service improves and matures, this privacy policy will as well (for example it will get written by a lawyer). No matter how it evolves, it is our intent to maintain a good and strong privacy stance. Our customers are not our product, and their trust in us is golden.

If you want to access, correct, or delete your personal data, or have questions about how we handle it or about any other aspect of our privacy policy, email privacy@triplepat.com. We’ll respond within 30 days.